Returns & Exchanges

At Keto Store, we prioritize your health and satisfaction by offering a 30-day return window for unopened products. Due to the perishable nature of dietary supplements and food items, we ensure all returns meet strict safety and quality standards.

1

Contact Support

Email our customer care team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Verify Product Condition

Ensure that the food packaging is unopened, the safety seal is intact, and the product is in its original retail container.

3

Pack and Ship

Securely package your items with the RA number clearly marked on the outside and ship them to our designated keto-certified fulfillment center.

4

Quality Inspection & Refund

Once our warehouse team verifies the integrity of the items, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing